Frequently Asked Questions

Do you offer wholesale?

Yes, we offer wholesale. Fill out the form on our wholesale page here.

Do you offer international shipping?

Unfortunately, we do not ship internationally. We currently ship only in the United States.

Are there discounts on large orders?

Yes, we do offer a discount on macrame accessories of 20 or more items. Please contact us for more information.

When will I receive my order?

Standard orders process between 1-3 days after an order has been placed. We offer standard mailing services through USPS. We do not guarantee package arrival times. Once the package is turned over to USPS we are no longer liable.

Do you offer customer orders on woven accessories?

Yes, we can accommodate custom orders depending on available supplies and time capacity.

What is your return, refund, and exchange policy?

Unfortunately, we do not accept any returns, refunds, or exchanges.